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Программа курса
This course provides in-depth coverage of Siebel CRM system administration, including server configuration and system and performance monitoring. Administration topics include managing component groups, component definitions, parameters, configuration files, the command-line Server Manager interface, and managing high-interactivity clients. The course then describes the various mechanisms for monitoring the system, including system logging, event notification, and Siebel Application Response Measurement (SARM). Finally, the course describes how to migrate application customizations between Siebel Enterprises using Application Deployment Manager (ADM).

Learn To:

·         Manage a Siebel Enterprise by modifying component parameters and editing configuration files

·         Monitor a Siebel Enterprise by examining log and performance information files

·         Migrate application customizations from one Siebel 8.1 Enterprise to another

·         Adjust application parameters to improve performance

Benefits To You

Strengthen your understanding of the system administrator role for Siebel CRM applications, so that you can better support, configure, and administer development, test, and production Siebel CRM systems.

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

Architecture and Configuration

·         The Siebel Architecture

·         Components and Parameters

·         Server Management

·         Using the Server Manager Command-Line Interface

·         Configuration Files

System Monitoring

·         System Logging and Event Notification

·         Gathering Diagnostic Information

·         SARMQuery

Additional Configuration

·         Managing High-Interactivity Clients


·         Introducing Application Deployment Manager (ADM)

·         Installing and Configuring ADM

·         Exporting and Packaging Application Customizations

·         Deploying Application Customizations


·         Performance Considerations

Документы об окончании