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Implementing Cisco Collaboration Applications

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Implementing Cisco Collaboration Applications

Оригинальное название: Implementing Cisco Collaboration Applications
Номер курса: CAPPS'
Вендор: Cisco Systems
Профессия: Сетевой администратор Сетевой инженер

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Аудитория

Сетевые администраторы и сетевые инженеры
Кандидаты на получение сертификата CCNP Collaboration
Также будет полезен системным инженерам.

Предварительная подготовка

The knowledge and skills that a learner must have before attending this course are as follows:

Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
Basics of digital interfaces, PSTN, and VoIP
Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Attending the following courses would be recommended:

Расписание и цены

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ФИО

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Особые пожелания

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Программа курса

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After you complete this course you will be able to:

Describe how Cisco Unity Connection is virtualised, designed and deployed in single and multi-site deployments
Integrate Cisco Unity Connection with the call processing system using SCCP and SIP
Manage the end users and feature access in Cisco Unity Connection
Set up Cisco Unity Connection and import users from an LDAP server and from Cisco Unified Communications Manager
Implement call management and call routing including the dial plan and call handlers
Explain unified messaging single inbox and how Microsoft Exchange is integrated
Describe how voice messaging systems can be monitored and how to troubleshoot Cisco Unity Connection issues
Describe how to enable voice messaging in remote branches during WAN outages in centralised deployments

Программа курса

Cisco Unity Connection

Designing and Deploying Cisco Unity Connection
Integrating Cisco Unity Connection with Cisco Unified Communications Manager
Configuring Cisco Unity Connection Users, Templates and class of Service
Configuring the Cisco Unity Connection System
Implementing Cisco Unity Connection Dial Plan and Call Management
Configuring Unified Messaging
Troubleshooting Cisco Unity Connection
Deploying Voice Mail Redundancy in Branch Offices

Cisco Unity Express

Designing and Deploying Cisco Unity Express
Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
Configuring Cisco Unity Express User Accounts and Features
Understanding Cisco Unity Express AutoAttendant
Troubleshooting Cisco Unity Express

Cisco Unified IM and Presence Implementation

Designing and Deploying Cisco Unified IM and Presence
Describing Cisco Unified Communications IM and Presence Components and Communication Flows
Integrating Cisco Unified Communications IM and Presence
Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
Configuring Cisco Jabber Mobile and Integrating Directory Servers
Configuring Cisco Unified Communications IM and Presence Compliance and Message Archiving
Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

Video Provisioning and Integration in a Unified Communications Deployment

Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
Describing Video Infrastructure
Decribing Cisco TMS

Преподаватели

Преподаватель Владимир Дегтярев

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